Last Updated: 1st October 2024

At Cup of Joe Ltd, we respect and are committed to protecting your privacy. This Privacy Policy explains the types of personal information we collect, how we use it, who we share it with, and your rights regarding your personal data.

1. Information We Collect

We collect and process personal information to provide and improve our services. The types of data we collect may include:

• Personal Information: such as your name, email address, postal address, phone number, and any other information you provide when purchasing our products or subscribing to our newsletter.
• Payment Information: we may collect payment details when you purchase products, which are securely processed through third-party payment gateways.
• Usage Data: including information about how you access and interact with our website, your IP address, browser type, pages visited, and other analytics that help us enhance your experience.

2. How We Use Your Information

We use your personal information to:

• Fulfill and process your orders and manage your account.
• Communicate with you, including responding to your inquiries and providing updates on your orders.
• Send marketing communications if you have subscribed to our newsletter (you can unsubscribe anytime).
• Analyze website usage to improve our content, layout, and customer service.

3. How We Share Your Information

We respect your privacy and will not share or sell your information except as outlined below:

• Service Providers: We may share your information with trusted third parties who help us operate our website, process payments, deliver products, and analyze website usage.
• Legal Requirements: We may disclose your information if required by law or in response to a legal request.

4. Data Security

We take reasonable measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no online transmission is entirely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications by following the “unsubscribe” instructions in our emails.
• Restrict or object to the processing of your personal data.

For any of these requests, please contact us at [Insert Contact Email].

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to provide a personalized browsing experience and improve our services. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this policy regularly for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cup of Joe Ltd
Email: info@cupofjoe.co.ke
Phone: +254 41222 1386
Address: 3rd Floor, Sea View Plaza
Mama Ngina Drive, Mombasa – Kenya